Terms & Conditions

1. Introduction and Acceptance

These Terms and Conditions ("Terms") govern your use of the Interlink website (the "Site") and all consultation services provided by Interlink ("we," "us," "our," or "Interlink"), operated from Barcelona, Spain.

By accessing our Site, booking a consultation, or using any of our services, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our services.

2. Nature of Our Services

2.1 Consultation and Information Services

Interlink provides consultation and informational services only relating to studying and living in Spain. Our services include:

• General guidance on student visa application processes
• Information about Spanish language schools and educational institutions
• Orientation regarding documentation requirements
• Assistance with understanding administrative procedures
• Referrals to third-party service providers (schools, lawyers, insurers)
• General relocation information and support

2.2 What We Are NOT

Interlink is NOT:

• A government authority, consulate, or embassy
• A law firm or provider of legal advice (unless explicitly contracted with a licensed lawyer through our network, which is a separate agreement)
• An official representative of any consulate, immigration office, or educational institution
• A guarantor of any visa, permit, or residency outcome

We do not make decisions regarding visa applications, residence permits, or any immigration status. All such decisions are made solely by the relevant government authorities.

3. No Legal Advice Disclaimer

Unless you have entered into a separate written agreement with a licensed Spanish lawyer through our referral network, our services do not constitute legal advice.

The information we provide is general in nature and based on our experience and publicly available information. It should not be relied upon as a substitute for professional legal counsel.

Immigration laws and procedures change frequently. While we strive to provide accurate and up-to-date information, we cannot guarantee that all information is current at the time you receive it.

We strongly recommend that you verify all information independently with official sources (consulates, government websites, licensed attorneys) before making any decisions.

4. No Guarantee of Outcomes

Interlink makes no guarantees, promises, or warranties regarding:

• Approval of any visa, permit, or residency application
• Appointment availability at consulates or government offices
• Processing times for any application
• Decisions made by consulates, embassies, or immigration authorities
• Acceptance by any educational institution
• Quality or outcomes of services provided by third parties we refer
• Accuracy of information provided by government authorities or third parties
• Changes to immigration laws, policies, or procedures

Past success in assisting clients does not guarantee future results. Each case is unique, and outcomes depend on individual circumstances, documentation quality, and decisions by relevant authorities.

5. Client Responsibilities

By using our services, you agree to:

• Provide accurate and truthful information: All documents, data, and information you provide must be complete, accurate, and genuine.
• Verify independently: You are responsible for verifying all information with official sources before acting on it.
• Comply with official requirements: You must comply with all requirements set by consulates, government authorities, and educational institutions.
• Meet deadlines: You are responsible for submitting applications and documents within required timeframes.
• Maintain communication: You must respond promptly to our communications and requests for information.
• Disclose relevant information: You must inform us of any circumstances that may affect your application (previous visa refusals, criminal history, etc.).
• Obtain your own legal advice: If you require legal advice, you must engage a licensed attorney independently or through our referral network under a separate agreement.

Failure to fulfill these responsibilities may negatively impact your application outcomes. Interlink is not responsible for consequences arising from incomplete, inaccurate, or late information provided by clients.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Interlink shall not be liable for:

• Visa or permit refusals, rejections, or delays by any authority
• Decisions made by consulates, embassies, or government offices
• Changes in immigration laws, policies, or procedures
• Actions, errors, or omissions of third-party service providers
• Delays or failures caused by government authorities, postal services, or other third parties
• Loss of documents during transit or processing
• Any indirect, incidental, special, consequential, or punitive damages
• Lost profits, revenue, opportunities, or business interruption
• Costs incurred due to application refusals or delays (flights, accommodation, tuition, etc.)
• Any reliance on information provided without independent verification

Our total liability for any claim arising from our services shall not exceed the amount you paid to Interlink for the specific service giving rise to the claim.

7. Payment and Refund Policy

7.1 Payment Terms

Payment is required in advance for all consultation services. Accepted payment methods will be communicated at the time of booking. All prices are in Euros (€) unless otherwise stated.

7.2 Non-Refundable Services

All consultation fees are final and generally non-refundable, except as required by applicable law. This policy applies regardless of:

Our services are consultative and time-based. Once a consultation has been provided or preparation work has begun, the service is considered delivered. If applicable law grants a right of withdrawal, you expressly request the service to begin before the end of any withdrawal period and acknowledge that your right may be limited once the service has started.

7.3 No Chargebacks

If you believe there is a billing error, please contact us first so we can resolve it. Chargebacks for services already delivered may be disputed with the payment provider.

7.4 Third-Party Fees

Fees paid to third parties (schools, government authorities, lawyers, insurers, etc.) are subject to those parties' own refund policies. Interlink is not responsible for refunding fees paid to third parties.

8. Third-Party Services

We may refer you to or assist you in engaging third-party service providers, including but not limited to:

• Language schools and educational institutions
• Licensed lawyers and legal professionals
• Health insurance providers
• Accommodation services
• Translation and apostille services

Interlink is not responsible for:

• The quality, performance, or outcomes of third-party services
• Disputes between you and third-party providers
• Fees, refunds, or policies of third-party providers
• Any loss or damage arising from third-party services

Your engagement with third-party providers is governed by their own terms and conditions. We encourage you to review those terms carefully before engaging any third-party services.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, guides, and other materials, is the property of Interlink or its content suppliers and is protected by copyright and intellectual property laws.

You may not reproduce, distribute, modify, or republish any content from this website without our prior written consent, except for personal, non-commercial use.

10. Website Use

Information on our website is provided for general informational purposes only. While we strive to keep information accurate and up-to-date, we make no warranties about the completeness, reliability, or accuracy of this information.

We reserve the right to modify, suspend, or discontinue any aspect of our website at any time without notice.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective when posted on this page with an updated "Last updated" date. Your continued use of our services after any modifications constitutes acceptance of the updated Terms.

We encourage you to review these Terms periodically.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Spain.

Any disputes arising from or relating to these Terms or our services shall be subject to the exclusive jurisdiction of the courts of Barcelona, Spain.

In the event of any discrepancy between language versions of these Terms, the English version shall prevail.

13. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

14. Contact Information

For questions about these Terms and Conditions, please contact us:

• Email: studyinterlink@gmail.com
• WhatsApp: +34 635 994 844